Shipping policy

Shipping & Delivery Information

At Interactive Creators, we aim to process and dispatch your order as efficiently as possible.

Processing Time

Please allow 1–2 business days for your order to be prepared and shipped.

Orders placed before 1:00 PM (local warehouse time) may be processed the same day, depending on availability and volume.

Please note:

  • Weekend and public holiday deliveries are not guaranteed.

  • Delivery estimates apply to business days only (Monday–Friday).

Backorders

If an item becomes temporarily out of stock, we will notify you via email.

Backordered items will be shipped automatically as soon as they become available, at no additional shipping cost.

If you wish to cancel or inquire about a backordered item, please contact us at:

📧 support@interactivecreators.co.uk
(Include your order number for faster assistance.)

Shipping Times

Estimated delivery window:

2–7 Business Days
(depending on your location and carrier availability)

Please note that delivery times may vary during peak periods or due to customs processing for international orders.

Carriers We Work With

Your order may be shipped via one of our trusted logistics partners, including:

  • Royal Mail

  • DHL

  • FedEx

  • UPS

  • Local courier partners depending on destination

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery in real time.